Usability and Human Factors Marketing Research / Consumer Psychology

Call Center Design

Web-based Usability/Opinion
Surveys
New Product Design and Competitive Analysis
Your call center can be MORE than a cost center: Ixian Technologies can help your company design your call center to feed back valuable quantitative data to all levels of your organization that can be used to create new products, redesign existing products, create marketing campaigns, reduce churn, and foster customer loyalty.
Quantitative Usability Testing and Analysis Quantitative Customer Satisfaction Assessment
Conventional Usability Testing and Analysis Segmentation Analysis
Voice Technology Interface Design Broadband Global Focus Group Network
Documentation Usability and Design Telephone Survey Design and Analysis

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